{"id":599,"date":"2025-11-13T21:32:13","date_gmt":"2025-11-13T14:32:13","guid":{"rendered":"https:\/\/store.bbotech.vn\/chinh-sach-mua-hang\/"},"modified":"2025-11-13T21:56:00","modified_gmt":"2025-11-13T14:56:00","slug":"chinh-sach-mua-hang","status":"publish","type":"page","link":"https:\/\/store.bbotech.vn\/en\/chinh-sach-mua-hang\/","title":{"rendered":"Purchase policy"},"content":{"rendered":"<p>This Purchase Policy explains the process for You to order, pay for, and receive Digital Products from our website. By making a purchase transaction, You are deemed to have read, understood, and agreed to the provisions in this policy, as well as our <a href=\"https:\/\/store.bbotech.vn\/en\/terms-of-use\/\"><b>Terms of Use<\/b> <\/a>.<\/p>\n<h4><span style=\"font-size: 14pt;\"><b>1. Purchase Process<\/b><\/span><\/h4>\n<p>&nbsp;<\/p>\n<p>To ensure a smooth purchasing experience, please follow these steps:<\/p>\n<ul>\n<li><b>Step 1: Select Product<\/b> You browse and learn about the Digital Products (Tools, Bots, Automation Flows&#8230;) on the website. Click the &#8220;Add to cart&#8221; button for the products you wish to purchase.<\/li>\n<li><b>Step 2: Proceed to Checkout<\/b> Access your cart and click &#8220;Proceed to Checkout&#8221;.<\/li>\n<li><b>Step 3: Fill in Information<\/b> Please provide complete and accurate required information (especially your <b>Email Address<\/b>).<\/li>\n<\/ul>\n<blockquote><p><b>Important Note:<\/b> We will use this Email to send order confirmations and product download links after successful payment. Any errors in the Email may result in you not receiving the product.<\/p><\/blockquote>\n<ul>\n<li><b>Step 4: Place Order and Receive Bank Transfer Information<\/b> Select the &#8220;Bank Transfer&#8221; payment method and click &#8220;Place Order&#8221;. After placing the order, the system will display the <b>Order ID<\/b> and our bank account information. An order confirmation email (with &#8220;Pending payment&#8221; status) will also be sent to you.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt;\"><b>2. Payment Instructions <\/b><\/span><\/h4>\n<p>As we are in the process of upgrading our automatic payment gateway system (VNPay, PayPal), <code>store.bbotech.vn<\/code> currently only accepts one payment method: <b>Bank Transfer<\/b>.<\/p>\n<ul>\n<li><b>Account Information:<\/b>\n<ul>\n<li>Bank: VIB Bank<\/li>\n<li>Account Holder: <strong>VIET BAMBOO TECHNOLOGY SOLUTIONS COMPANY LIMITED<\/strong><\/li>\n<li>Account Number: 079700847<\/li>\n<\/ul>\n<\/li>\n<li><b>Transfer Note (Required):<\/b> To ensure your order is confirmed quickly, please enter the transfer note <b>EXACTLY<\/b> in the following format: <span style=\"color: #222222; font-family: monospace;\"><span style=\"background-color: #e9ebec;\"><b>Customer Name + Phone Number<\/b><\/span><\/span><\/li>\n<li><b>Note:<\/b> Entering the incorrect syntax in the transfer note may lead to delays in processing your order.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt;\"><b>3. Order Processing and Delivery<\/b><\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Delivery Method:<\/b> All products on <code>store.bbotech.vn<\/code> are Digital Products. We do <b>NOT<\/b> perform any physical delivery. The product will be delivered via Email and made available for download in your account.<\/li>\n<li><b>Processing Time:<\/b> This is a semi-manual confirmation process. Our team continuously checks bank transactions.\n<ul>\n<li><b>During business hours (9:00 AM &#8211; 6:00 PM, Monday &#8211; Friday):<\/b> Orders will be activated within 1-2 hours after we receive successful payment.<\/li>\n<li><b>Outside business hours, Saturdays &amp; Sundays:<\/b> Orders will be processed on the next business morning.<\/li>\n<\/ul>\n<\/li>\n<li><b>Receiving the Product:<\/b> As soon as we confirm successful payment, your order status will be changed to &#8220;Completed&#8221;.\n<ol start=\"1\">\n<li>An email titled &#8220;Your order is complete&#8221; will be sent to you, containing the <b>download link<\/b> for the product.<\/li>\n<li>You can also log in to <b>&#8220;My Account&#8221; -&gt; &#8220;Orders&#8221; -&gt; &#8220;Completed Orders&#8221; -&gt; Select the purchased product in the order -&gt; Go to the &#8220;Installation&#8221; section in the product info tab -&gt; Download the source code<\/b> of the purchased products.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt;\"><b>4. Support and Refund Policy<\/b><\/span><\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Payment Support:<\/b> If you have completed the bank transfer but entered the transfer note incorrectly, or have not received the product activation email after the committed processing time, please contact us immediately via:\n<ul>\n<li>Email: trevietcore@gmail.com<\/li>\n<li>Hotline\/Zalo: 0797467390<\/li>\n<\/ul>\n<\/li>\n<li><b>Refund Policy:<\/b> As stipulated in our <a href=\"https:\/\/store.bbotech.vn\/en\/terms-of-use\/\"><b>Terms of Use<\/b><\/a>, due to the nature of Digital Products (being intangible and irrevocable assets), we <b>DO NOT<\/b> offer refunds for any transactions. Please read the product description carefully before deciding to purchase.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This Purchase Policy explains the process for You to order, pay for, and receive Digital Products from our website. By making a purchase transaction, You are deemed to have read, understood, and agreed to the provisions in this policy, as well as our Terms of Use . 1. Purchase Process &nbsp; To ensure a smooth [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/privacy-policy.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-599","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/pages\/599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/comments?post=599"}],"version-history":[{"count":3,"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/pages\/599\/revisions"}],"predecessor-version":[{"id":607,"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/pages\/599\/revisions\/607"}],"wp:attachment":[{"href":"https:\/\/store.bbotech.vn\/en\/wp-json\/wp\/v2\/media?parent=599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}